Autopilotfor yourInstagram
Cartsy answers every DM and comment in your brand voice, sells from your live catalog, and hands off to your team when it matters.
~5sTo reply to your customers
+45%Clicks to your website
+60%Brand satisfaction
Every conversation, covered
Resolves shipping, returns, and order questions with answers you approved, and opens a ticket when one is needed.
Answers product questions, recommends from live inventory, and sends carts your customers can check out in one tap.
Replies to every comment in your voice, turns buying intent into DMs, and keeps spam and hate out of sight.
Knows when a person should take over and hands them the full conversation with context. AI pauses the moment your team steps in.
In good company
Easy integration, quick results
Link your Instagram account and your store. No code, no new inbox to learn.
Review what the agent knows: policies, tone, FAQs, and which products your posts point to.
Cartsy handles DMs and comments around the clock and escalates to your team when a human is needed.
Good
question
An AI teammate for your brand's Instagram. It answers DMs and comments, recommends and sells products from your store, resolves support questions, and hands conversations to your team when a human should take over.
No. Cartsy only speaks from your live catalog and knowledge you've approved: policies, FAQs, and tone. When it isn't sure, it asks or escalates instead of guessing.
Cartsy detects complaints, sensitive topics, and explicit requests for a person, then pauses and hands your team the full conversation with context. The moment someone from your team replies, the AI stays out of the way.
Cartsy connects to your store for live products, prices, inventory, carts, and checkout links. Shopify today, with more platforms on the way. Sell somewhere else? Get in touch and tell us about your setup.
Cartsy speaks English, Portuguese, and Spanish, and replies in whichever language your customer uses.
We're onboarding a small group of brands right now. Reach out at hello@cartsy.com and we'll set up a demo with your own catalog.
restock soon??
@mariana just restocked! 🎉